Please take a moment to familiarize yourself with the studio policy. A clear understanding of the policy will reduce possible confusion later on.
A deposit is typically required to book your first session. The purpose of this deposit is to protect us from cancellations. We take our artist's time and their investment in their craft very seriously. We offer professional respect, and we expect our client's to offer the same. The deposit will be applied to your session or refunded if you cancel more than 48 hours before your session time. If your deposit is not received within 48 hours of your session time, your time may be forfeited to another client.
Payment is required upon completion of each session. Payment may be made by cash, money order, VISA or MasterCard.
Your account must be paid in full prior to receiving your master. Masters are generally provided on CD, DVD, via Dropbox, or on an external hard drive.
When the engineer is working on your project, that time is billable. This includes when you are present in the studio with the engineer. But it may also include other times when the engineer is working on your project, such as doing requested edits, mastering, “bouncing” a rough mix, or uploading your tracks. Transferring your session files to your hard drive ties up the studio and therefore is also billable time. Often your engineer can find ways to reduce the amount of billable time outside of your attended sessions, so it is a good idea to discuss this ahead of time.
When possible you may move in and start setting up prior to your start time. If the studio is available and the engineer is not present, there will be no charge until the engineer arrives. Please call the day before your session to determine if an early setup is possible. The clock begins when the engineer starts working with you setting up equipment, getting levels, debugging instrument problems (such as hum, buzz, etc.). When you indicate you are finished and the equipment is no longer in use the clock stops. (If a master is being burned, the clock continues to run until the master is finished.) Clean up is on us.
If during long sessions you wish to take a meal break, you may do so off the clock. If you want to work through the meal break to listen to the session, do edits, overdubs, etc., the clock continues to run. If the engineer encounters a technical problem, the time it takes to solve the problem is off the clock. If the artist encounters a technical problem with their personal gear, the time it takes to solve the problem is still on the clock.
When you schedule time, it is expected you will arrive on time and we adjust our work schedule accordingly. It should be understood that we will bill you from the beginning of your scheduled time regardless of what time you arrive. Studio time is billed in 1/4-hour increments.
We do our best to be flexible. Often another session is scheduled immediately following yours and in most cases we allow at least 1/2 hour leeway between sessions. If you should require a little more time, we will try to continue and ask the next scheduled appointment if they can wait. However, if this is not acceptable to them, we ask that you be considerate and stop your project and schedule another session. It is always a good idea to estimate the amount of time you will need and schedule accordingly.
If no one is scheduled after you, such as at the end of the day or on weekends, you may continue until you reach your goal or wish to stop. Keep in mind performers and engineers may become fatigued during long sessions, which could affect the quality of your work.
If there is something you need that we do not have available, you may bring it yourself or request we rent it for you at prevailing rates. Any equipment damaged or broken by clients will be repaired or replaced at cost and billed accordingly.
Food and Beverage
Recording can be an all-day (or all-night) event. Quite frankly, it doesn’t take long before you feel the need to eat something. So the lounge is available for your convenience. The lounge has a dining table, sofa, and coffee maker. You may bring your own food and beverages and store them in the refrigerator, or you may order food to be delivered. Food and drink may be brought into the studio but MUST be kept away from equipment racks, consoles, microphones and instruments.
No Smoking Inside the Studio
Smoking is prohibited in the premises by order of the Fire Marshal. If you choose to smoke outdoors, please use the ashtray provided for this purpose.
As a professional recording studio we respect the intellectual property rights of all artists. We reserve the right to cancel your session, and return your deposit, if we believe you are infringing on the copyrighted material of others. Mechanical licenses are required prior to manufacturing. At your request we will explain how to obtain mechanical licenses from the appropriate sources.
Drugs are strictly prohibited
We reserve the right to deny access to our premises and our equipment to those clearly under the influence of drugs or alcohol.
Thank you for reviewing the studio policy. Our staff will be happy to answer any questions you may have.